General Statement / Website Term of Use

Your use of this website constitutes your agreement to the following Terms and Conditions. If you do not agree to these terms and conditions please immediately cease use of this website.

Registration / Juulvapor.com Account

In order to purchase from Juulvapor.com you must complete the registration process to obtain a user account. You will be required to provide your name, address, e-mail address, phone number and date of birth. Our site contains highly regulated products, which include minimum purchasing and usage age requirements. An age verification check will occur during the registration process in order to confirm that you are of legal minimum tobacco purchasing age (please check your state and local ordinances for the legal purchasing age in which you must be in order to purchase from our website). Only persons of legal tobacco purchasing age and have been age verified can purchase products and participate in any promotions or offers from Juulvapor.com.  You must provide complete and accurate information about yourself during the registration process. Never share your user ID and password with anyone else for any reason. At no time should anyone other than the person whom registered for the account use the account for any purpose. By registering and obtaining an account you affirm that you will follow the Terms & Conditions of this site and your registration constitutes your consent to enter into agreements with us electronically.

All personal information provided during the registration process will be handled in accordance with this site’s online Privacy Policy (Link to Privacy Policy).

Termination of Account

We reserve the right to terminate your account for any reason that we deem necessary. In the event your account is terminated, your only option is to request reinstatement of your account by contacting PAX Labs via the Contact Form. You may not open alternate accounts.

Electronic Communication – Juulvapor.com Account Specific

With the creation of an account you agree that we may send to you electronic notices or other communication regarding this site. These types of electronic communications will be sent to the email address, which was provided during registration. The contents of any communication are effective when sent, regardless of when you receive or whether you read the communication. You can stop receiving these notices and communications at anytime with the deactivation of your account.

Electronic Communication – Marketing Communication

By providing your email address and subscribing to PAX Labs’ Newsletter you will receive electronic communications and exclusive offers. These exclusive offers may unavailable depending on your state and local regulations. All offers are Void Where Prohibited. 

The E-mail address provided will be used solely by PAX Labs Inc. and will not be sold to or used by other parties. You can choose to stop receiving these offers at any time by filling out an unsubscribe request (enter unsubscribe link).

Communications with PAX Labs, Inc.

Customers and visitors are encouraged to forward comments or other communications to PAX Labs via www.juulvapor.com, or via e-mail . Please ensure that the content submitted to PAX Labs is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties, or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam”. Do not use a false e-mail address, impersonate a third party person or entity, or otherwise mislead PAX Labs as to the origin of a communication. Communications violating the restrictions of this paragraph shall constitute a violation of these Terms and Conditions, and may result in the termination of your account at the sole discretion of PAX Labs. 

Any material or communication transmitted by you to this Website will not be treated as confidential. Any ideas, concepts, or other materials transmitted by you to PAX Labs, Inc. may be used in any manner, including reproduction, transmission, publication or broadcast without compensation.

Accuracy of Content

Although we make all reasonable efforts to ensure that the content of the Website is updated and corrected, PAX Labs makes no warranties as to its accuracy.

Pricing

Except where noted otherwise, the prices displayed for PAX Labs products represent the full retail price listed on the product itself. All prices are quotes in US dollars. 

PAX Labs follows the standard practice of including tobacco product excise taxes in the tobacco product retail price. Your purchases may also be subject to sales tax at the point of sale where applicable. Payment of sales taxes due are your responsibility unless such sales tax is collected by PAX Labs as part of your purchase price, in which case PAX Labs will submit your tax to the appropriate authority on your behalf.  PAX Labs shall not be responsible for failure to pay sales tax you owe, unless PAX Labs has collected such tax as part of the sale.

Cancellation Policy

Orders submitted cannot be cancelled once the tracking information has been generated. Generally, tracking information is generated 24 hours from the time that the order was submitted. To cancel an order placed before tracking information is generated, please contact PAX Labs Support as soon as possible.

Return Policy

PAX Labs, Inc. only accepts returns for new and unused devices purchased only on Juulvapor.com. If the tamper proof seal is broken we will be unable to accept the returned product and a refund cannot be issued.

Products purchased through an authorized PAX Labs retailer must be returned and refunded through the location from at which the products were purchased.

Damaged/Incomplete/Incorrect Orders

If you received an order shipped from PAX Labs that is damaged, incorrect, or incomplete, please contact PAX Labs Support immediately.

Please note: Damaged or missing merchandise must be reported to us within 72 hours of the date of delivery. Failure to do so may result in the claim being denied by the shipping carrier and exclusion from our return/exchange policy.

Counterfeiting

The fight against unauthorized sales and counterfeiting is a long-term commitment to quality and service that is taken seriously by PAX Labs, Inc. We advise consumers to be cautious when purchasing products from unauthorized resellers as the quality, reliability and safety of these products is uncertain and in some cases, may expose the user to serious dangers not encountered with genuine PAX Labs products.

Please refer to our Authorized Retail Location webpage or contact PAX Labs Support to lean more about authorized dealers, as any product purchased outside of our exclusive sales network runs the risk of being counterfeit and is not guaranteed under warranty.

PAX Labs, Inc. will not assist with resolving issues pertaining to the purchase of counterfeit products nor will PAX Labs provide refunds for such purchases.

Third Party Links

This site may contain links to third-party websites. PAX Labs, Inc. does not intend these links to be viewed as an endorsement of those websites or their content. If you decide to access third-party websites, you do so at your own risk. Different terms of use may apply to any linked site.

Privacy Statement

For more information about how we use and protect your personal information you may provide through our website, please click here to review the website’s privacy policy. Note that Juulvapor.com reserves the right to change its privacy policy at any time without notice.

Governing Law

By visiting Juulvapor.com, you agree that the laws of the State of California, USA, without regard to principles of conflict of laws, will govern these Terms & Conditions and any dispute of any sort that might arise between you and PAX Labs or its affiliates.

Trademarks and Copyright

This site features trademarks, service marks, logos, text, software, files, graphics, photos, images, design, music, video and data that are the property of PAX Labs, Inc. and its affiliates or licensors. This site also may include trademarks, service marks, logos, text, software, files, graphics, photos, images, design, music, video and data of other third parties. All of these trademarks, service marks, logos, text, software, files, graphics, photos, images, design, music, video and data are the property of their respective owners, and you agree not to use them in any manner without the prior permission of the applicable owner. This site and all of its content are protected under copyright, trademark and other laws of the United States and other countries.

USE OF MATERIAL FROM THIS SITE

All content of this site, including but not limited to, any text, software, files, graphics, photos, images, designs, music, musical compositions, video, audio visual works, and date found on this site (collectively the “Materials”), are the property of and owned by PAX Labs, Inc. or its licensors, and are protected by copyright and/or trademark laws, and other than viewing this site, including but not limited to, reproduction, copying, modification, display, adaptation, publication, translation, public performance, reverse engineering, transfer, transmission, broadcast, distribution, licensing, sale, or gift, in whole or in part, or the creation of derivative works from such Materials is expressly prohibited.

Your use of this site is at your sole risk.  This site is provided on an “as is”: and “as available” basis.  We reserve the right to restrict or terminate your access to this site or any feature or part thereof at any time to the fullest extent permitted under the applicable law.  The material contained on this site may contain inaccuracies and typographical errors.  You agree that we have no duty to screen content that is provided to the site by you or others, nor are we liable for such content.  We have the right, at our sole discretion, to refuse to post or to edit submitted content.  We reserve the right to remove content for any reason, but we are not responsible for any failure or delay in removing such material.  Changes are periodically made to the site and may be made at any time period.  If you download any materials from this site, you do so at your own discretion and risk. You will be solely responsible for any damage to your computer system or data that results from the download of any such materials.

DISCLAIMERS OF WARRANTY

PAX LABS, INC. EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES THAT 1) MATERIALS ON THIS SITE ARE NON-INFRINGING; 2) THAT ACCESS TO THIS SITE WILL BE UNINTERRUPTED OR ERROR-FREE; 3)  THAT THIS SITE WILL BE SECURE; 4) THAT THIS SITE OR THE SERVER THAT MAKES THIS SITE AVAILABLE WILL BE VIRUS-FREE; OR 5) THAT INFORMATION ON THIS SITE WILL BE COMPLETE, CORRECT, ACCURATE, ADEQUATE, RELIABLE, USEFUL, OR TIMELY.  NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM PAX LABS, INC. OR THROUGH OR FROM THIS SITE SHALL CREATE ANY WARRANTY OF ANY KIND. IN CERTAIN STATES, THE LAW MAY NOT PERMIT THE DISCLAIMER OF WARRANTIES, SO THE ABOVE DISCLAIMERS MAY NOT APPLY TO YOU.

LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW, YOU UNDERSTAND AND AGREE THAT NEITHER PAX LABS, INC. NOR ANY OF ITS AFFILIATES OR THIRD-PARTY CONTENT PROVIDERS SHALL BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, PUNITIVE OR ANY OTHER DAMAGES RELATING TO OR RESULTING FROM: 1) USE OF OR INABILITY TO USE THIS SITE; 2) USE OR INABILITY TO USE ANY OTHER SITE YOU ACCESS FROM A LINK THROUGH THIS SITE; OR 3) ANY ACTIONS WE TAKE OR FAIL TO TAKE AS A RESULT OF EMAIL MESSAGES YOU SEND US.  THIS LIMITATION OF LIABILITY INCLUDES, BUT IS NOT LIMITED TO, DAMAGES FOR ERRORS, OMISSIONS, INTERRUPTIONS, DEFECTS, DELAYS, COMPUTER VIRUSES, LOSS OF PROFITS, LOSS OF DATA, UNAUTHORIZED ACCESS TO AND ALTERATION OF TRANSMISSIONS AND DATA AND ANY OTHER TANGIBLE OR INTANGIBLE LOSSES.  THIS LIMITATION APPLIES REGARDLESS OF WHETHER THE DAMAGES ARE CLAIMED UNDER THE TERMS OF A CONTRACT, OR AS A RESULT OF NEGLIGENCE, OR OTHERWISE ARISE OUT OF OR IN CONNECTION WITH THE USE, INABILITY TO USE, OR PERFORMANCE OF THE INFORMATION, SERVICES, PRODUCTS OR MATERIALS AVAILABLE FROM THIS SITE, AND EVEN IF WE OR OUR REPRESENTATIVES HAVE BEEN NEGLIGENT OR IF WE OR OUR REPRESENTATIVES HAVE BEEN NEGLIGENT OR HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.  BECAUSE SOME JURISDICTIONS DO NOT ALLOW LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, ALL OR SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

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