Support Ticket

JUUL Care Team

Service & Support Hours: 9am - 5pm Pacific Time.

Due to JUUL’s growing popularity, we have been flooded with inquiries and requests for assistance. We are a small team, but will ensure that no request goes unanswered.

In order to reach everyone quickly we are currently only fielding inquiries via email in the order they were received. Please be patient with us and we will respond as soon as humanly possible.

Submit a support ticket by filling out the form below. Please be sure to create an account and age-verify yourself for any warranty service requests (if you haven't already).

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