Support Ticket

JUUL Care Team

Service & Support Hours: 9 am - 5 pm Pacific Time.

Due to JUUL’s growing popularity, we have been flooded with inquiries and requests for assistance. We are a small team but will ensure that no request goes unanswered.

Please note: It may take us up to two weeks to get back to you, but we promise you will get taken care of.

Submit a support ticket by filling out the form below. Please be sure to register your device if you haven't already.

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